Order Processing: 1-2 business days.
Shipping to the United States: 3-7 business days.
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Damaged or Defective Items
If your item from LuckyandAura arrives damaged or defective, contact us within 30 days with your order number and a photo. We’ll arrange a replacement or full refund promptly.

Exchanges
For exchanges (wrong size or change of mind), please reach out within 30 days. Items must be unworn and in their original condition.

Quality Guarantee
Concerned about quality after 30 days? Many LuckyandAura pieces are covered by our Lifetime Quality Guarantee. Simply contact us at contact@luckyandaura.com
and we’ll take care of you.

We advise routinely dusting your items with a gentle cleanser to preserve its look. Periodically, it may need to be softly wet with a mild detergent solution.